All orders placed before 12PM EST will ship the same time (Mon-Fri).
Orders placed after 12PM EST will ship the next business day.
We have a fulfilment centre in Poland and offer free to Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Poland, Spain, and Sweden.
Yes, we can. Please email us at email@example.com with the product/s you are interested in and your full shipping address so we can provide you with a custom shipping quote.
If your country is part of the European Union, you do not need to pay any VAT or customs duties.
If your country is not part of the European Union, you will need to pay customs duties to receive your goods. We do not reimburse any of these costs.
Countries included in the European union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Countries not included in the European union: Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Kosovo, Liechtenstein, Moldovo, Monaco, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine, United Kingdom (left EU on January 31, 2020), Vatican City
We have secured a warehouse in Poland and now offer free shipping for all UK orders.Please note: Due to Brexit, you will need to pay customs duties to receive your order. We do not reimburse these fees and recommend you enquire with your local customs agency on costs incurred before placing an order. You will receive an email from your local customs agency to collect the required fees.
Once dispatched, your delivery may take one to five business days to arrive. Our average fulfillment time is three days.
You will receive tracking information from firstname.lastname@example.org. If you haven’t heard from us, please check your promotions folder as we sometimes get stuck there.
We ship orders using FedEx, UPS and DHL. Our fulfilment software automatically selects the local courier that will get it to your door the quickest.
All orders are automatically pulled from our website into a shipping queue. If a shipping label has been created for your order, we cannot cancel your order. Please email email@example.com your order number to see if we can remove your order from the shipping queue.
All orders are automatically pulled from our website into a shipping queue. Please email firstname.lastname@example.org with your order number and correct shipping address as soon as possible. If a shipping label has already been created, we cannot amend the shipping address.